KitchenAid Blender, 2000W Professional-Grade High-Speed Countertop Blender with 68oz Blending Jar and 27oz To-Go Cup

How to achieve the best ice crushing effect?

1. Avoid oversized or excessive ice. Recommended: 20-30 cube ice pieces (15×15mm); max 5 spherical ice balls (2-inch diameter).

2. (When crushing ice only) Ensure the ice is dry enough and the cup is f-ree of liquid.

Why does my blender stop working?

1. The lid seal is incorrectly installed. Details can be found in the installation guide.

2. The blender has overheated.

1) Cool it in a well-ventilated area for about 20 minutes.

2) Press the reset button at the bottom of the machine.

How long can my blender run continuously?

1. Operating Time: Run the blender for no more than 5 minutes continuously.

2. Cooling: Let it cool for 10-15 minutes between uses.

3. Effect: This extends the blender's lifespan.

Why is food unevenly blended？

Food may blend unevenly for several reasons.

1. Large food chunks can hinder proper processing.

2. Overloading the blender with too much food at once prevents efficient mixing.

3. Lack of enough liquid stops ingredients from flowing freely.

How do I get after-sales service?

1. By mail or call 1.888.980.9883, 8:00-24:00 (EST) Monday to Sunday.

2. If you have any questions, we will provide you with the most professional after-sales service within 24 hours.